Returns

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Frequently Asked Questions

Most items can be returned within 30 days of delivery for a full refund. Items must
be unused and in original packaging. Some items like digital downloads, personalized
products, and final sale items cannot be returned.

Go to Order History in your account, find the order, and click "Request Return."
Check the items you wish to return, choose a reason, and submit. Each request is
reviewed by the seller; once it's approved you'll receive return instructions by
email.

Refunds are processed within 5-7 business days of receiving your return. The refund
will appear on your original payment method within 3-5 additional business days
depending on your bank.

For defective or incorrect items, return shipping is free. For other returns, shipping
costs may be deducted from your refund unless otherwise specified in the return policy
or current promotions.