Messaging
Frequently Asked Questions
You can subscribe through several ways: by purchasing a product or ticket, making a
donation, filling out a signup form on the organization's website, or visiting their
hosted signup page. If the organization uses double opt-in, you will need to click a
confirmation link in your email to complete your subscription.
Every email includes an unsubscribe link at the bottom. Click the link to immediately
opt out of future emails from that organization. You can also manage your email
preferences from your account settings. Unsubscribe requests are honored immediately
as required by law.
Yes! Every message can be published to your public blog archive, sent as email, or
both. When composing a message, select "Web Only" to create a blog post without
sending email, or "Both" to send an email AND publish to your archive. Published
posts get a permanent URL, appear in your RSS feed, and are included in search
engine sitemaps. You can also customize the label (e.g., "Blog", "Musings",
"Updates") in Dashboard > Settings > General > Messaging Settings.
Open any email from the business and click "Manage my preferences" in the footer
(no login needed). Enter your new email address and save. For your security, the
change isn't applied right away — we send a confirmation link to the new address.
Click that link to confirm, and only then does the business start emailing you
there. Until you confirm, your current address keeps receiving mail. This only
changes how that business contacts you; it doesn't affect how you sign in or how
other businesses reach you.
Every email has a "Manage my preferences" link in the footer (the unsubscribe page
links to it too) — no account or password required. From there you can update your
name, phone number, and mailing address, and turn individual channels on or off:
the mailing list, email updates, postal mail, and text messages (SMS). These changes
take effect as soon as you save. To stop all email, use the unsubscribe link instead.